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<img src="/icons/stars_blue.svg" alt="/icons/stars_blue.svg" width="40px" /> When you are ordering, you accept these terms & conditions. Please read through every item. Please also read through the about + faq for any questions and how to order. Thank you!
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Last updated: August 2024
privacy policy
1. Must be 100% certain before joining or purchasing.
- This is applicable for in stocks, splits, claims, regular group orders and personal requests/individual orders.
- These orders are first come first serve and do have limits, so please read the applicable information, as they may change for each order.
- You must be 18+ to join the group orders.
- If you fail to pay the 1st payment, your spot may be reopened for reclaim and your goods would not be ordered.
- 2nd payment and shipping estimates are not provided, but expect it to be expensive if you are ordering more goods or if your goods are heavy.
2. Understand the orders may take a long time to fulfill.
- I will always try my best to update on each order, but sometimes there are no updates. This may be due to the items being in production, if the order is a presale, or awaiting tracking updates.
- ETA (estimated time of arrival) will always be provided, but note these timeframes are subject to change. Sometimes the ETA is provided by the shop/seller themselves and I have no control over their fulfillment timelines. This means @astariyn is not liable for any shipping delays caused by international or domestic postal carriers/services.
- Warehouse ETAs I provide, or the estimates from shipping from my warehouse to me as well as shipping to you, are regulated by the postal carrier/service of choice. Typically, I would try to combine as much orders as possible in a batch to have the most optimal fees.
- However, jaddy (Japanese warehouse address) orders are most likely going to be more frequently shipped than caddy (Chinese warehouse address) orders, due to higher storage fees and a smaller free storage timeframe.
- Note: jaddy and caddy orders operate on different timelines due to this, but also because they originate from different locations.
- Please order on your own if you do not wish to wait.
3. Every group order is bound by international laws and regulations.
- No restricted goods, including but not limited to consumables (i.e. food or drinks), perfumes, toxic substances nor alcohol may be accepted.
- At my discretion, I’m also more likely to reject difficult to ship items, which may include heavy books, oversized items or electronics. However, feel free to request these items as there is a chance I may accept them.
- This also means customs and duties fees must be paid when I am charged, but I will notify all joiners in the event this happens.
4. All sales are final.
- After I have paid to order the items, there are no cancellations, refunds or exchanges. No exceptions, as it will slow down the process and open up the possibility of errors.
- However, if the seller/artist/proxy refunds me, then this is a different scenario and I will take appropriate action.
- Whether it is a refund or credit option to joiners.
- In the chance you are unable to make your 2nd payment with no prior notification, by the specified deadline, you forfeit your good(s) and the item(s) are open to reclaim.
- Your payment would either go towards the fee of the joiners 2nd payment, to a charity of my choice, purchasing extras or giveaway/freebie prizes.